How does your workforce measure up when it comes to soft skills? Research commissioned by the Backing Soft Skills Campaign estimates that by 2020, over half a million UK workers will be significantly held back by their lack of soft skills, at a cost of around £8.4bn to the UK economy. 

When does an employee’s absence from work turn from an inconvenience to a problem? For most small businesses every employee is key, and even a single day’s absence can cause significant issues. The recent case of the Indian public official who was finally dismissed after 24 years unauthorised absence reminds us that hoping an absence situation will resolve itself eventually could lead to a very long wait!