Be kind. It's always possible
There’ll be plenty of tough decisions for business owners over the next few months.
How to position the business for the future and be profitable enough to continue trading?
How many roles will be needed?
Who can come back from furlough? Which roles are redundant?
None of this will be easy for employees either, with non-existent childcare, worries about health, family and finances continuing, and the external job market evaporating.
It’s Mental Health Awareness Week, and this year’s theme is kindness. Defined in the dictionary as “the quality of being friendly, generous and considerate”.
I’ve run enough business change programmes to know that change is easier, quicker, and less painful when business owners practice kindness.
Being considerate about other people’s situations, and finding compromises.
Being generous with time and information, so employees have enough of both to reach a common understanding and acceptance of the need to change.
Being friendly by keeping communication channels open and listening to new ideas and different ways of tackling problems.
You may not have much choice about the decisions you have to make.
But you can choose to deliver them with kindness.
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